Downloads download software and updates for your wd product at. The reason that i have five is because they are solid drives at. The better your problem and question is described, the easier it is for other western digital my book live duo owners to provide you with a good answer. Ask the question you have about the western digital my book duo here simply to other product owners. Western digitals my cloud home and my cloud home duo is an armv8. Wd my passport external hard drive set up guide manual for. Formatting a my book external drives for pc wd community. The only solution is formatting the drive but that would mean losing everything. My book duo desktop raid storage user manual western digital.
Sign up for our newsletter and receive a coupon for your next order. Western digital today has released its newest desktop external raid drives. I would appreciate if you can provide us the following information to help us understand the issue better. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. The program to restore is password protectected and we have no way of getting that information. The power connector, interface port, and a security slot on the back usb 3. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. How to enable and configure plex service on my cloud home.
Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. This article demonstrates you how to solve wd hard drive like wd elements or wd my book being not recognized windows 10 in detail. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. The western digital my book duo 20tb uses the outfits red hard disks as opposed to faster and more expensive ssds, although the 360 mbs sequential read speeds over usb typec will definitely be fast enough to make it viable for diskintensive chores. Hello, we recently had an employee leave our company. Westerndigital westerndigitalmybookduousersmanual653780 westerndigitalmybookduousersmanual653780 westerndigital pdf. My book duo western digital speichern western digital store. Companies are gathering as much data as possible to. The my book duo device is preformatted as a single ntfs partition for compatibility. The user manual is on the my book drive in \user manuals\eng\usermanual. I have a mybook duo that doesnt seem to be supported. If you are using the manual update method, do not rename the firmware file. It was working perfectly fine but then one day it was unmounted from the desktop and i. Western digital my book is a sleek series of western digital wd external hard drives.
User manual western digital my book live duo 146 pages. Connecting my book to a router external drives for pc. Her files are backedup on a wd my book essential external hard drive. Wd products, none of which western digital only i have ever experienced a problem with i can only say this about western digital products others hard drive manufacturers like samsung hard drive division since bought by seagate, which subsequently was then bought by western digital have in past proved dismally. Doing so will cause the manual update to fail and can corrupt the system. How can i reset to factory setting using a manual procedure. A usb typec port with all cables included makes it. Select map my book live duo name on the wd quick view submenu. Tips for getting started with the wd my book backup drive.
When viewed from the front, sata port 0 is located in the right bay drive b in the manual, sata port 1 in the left bay drive a in the manual. Ask the question you have about the western digital my book live duo here simply to other product owners. This is a result of a faulty drive that turn itself to a raw format. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Generally the my book seems to require being serviced from a windows or mac pc using the included software, at least for setting up the raid mode according to the manual as this drive was designed as a huge storage space for pc users that do not want a internal drive it seems. At the beginning of this month western digital announced the my book live duo, a two bay version of their popular my book live. Western digital wdbfbe0200jbkeesn my book duo 20 tb. Wd 4tb my book duo desktop raid external hard drive usb. If you want to use the drive with a mac computer, see. Western digital wdbfbe0060jbkeesn my book duo 6 tb. Disk drive format your my book drive is preformatted as a single ntfs partition for compatibility with all updated windows operating systems. It was working perfectly fine but then one day it was unmounted from. For the home user, and even smb, thats a nice touch.
Wd 4tb my book duo desktop raid external hard drive usb 3. I ran into some serious issues with my wd my book duo raid hard drive. How to recover files from wd my book external hard drive. Get western digital my book manual pdf file for free from our online library pdf file. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Please follow the link to the knowledge base article from western. Remember to follow our your media guide for your different content types for. In the next 5 minutes read, you will master yourself in formatting a wd my passport safely and in a manner best suited for sharing your digital files between a macos and windows os. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them.
Western digital my book duo user manual pdf download. The my book duo drive has massive capacity for storing photos, videos, documents and music. To get started, choose the western digital brand youd like help with. As per the issue description your western digital external drive is not getting detected after upgrading to windows 10. The better your problem and question is described, the easier it is for other western digital my book duo owners to provide you with a good answer. You are on the my book for pc forum, this applies to all my book models, but network drives. My book is a series of external hard drives produced by western digital. The my book duo device has three 3 usb connectors, which are consolidated into the following two functions. The best western digital phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a western digital rep, reminders when the call center opens, tips and shortcuts from other western digital customers who called this number. By default, your wd my book duo came in a raid 0 or striped configuration for capacity and speed. My book live duo personal cloud storage device is a highperformance dualdrive system providing secure wireless access to your media and files from any computer, tablet, or smartphone when connected to a. This means that if any single drive fails or becomes unstable. Learn more the automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles.
Western digital wdbfbe0200jbkeesn my book duo 20 tb desktop raid external hard drive usb 3. The new my book duo models feature options with up to 20tb of storage, include. Under the section manual update, click the update from file button and a window will open. I cannot reach the device through the software as it does not find it. Select the desired letter from the drive dropdown list. View and download western digital my book duo user manual online. Provide a clear and comprehensive description of the problem and your question. Western digital my book duo recovery hard drive data. Western digital my book live single my book live duo. Launching the my book live duo dashboard see using the my book live duo dashboard on page 53. Western digital my book live duo user manual pdf download. Contrary to western digital documentation and nomenclature, the mbl duo hardware enumerates its sata ports beginning from the right.
The drive can also be easily reformatted for mac os x. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. It posts that speed, by the way, at the default raid0 configuration, so if you want. Good afternoon, i want to use the the quick format tool to clean my my book drive. My book duo 6tb raid, software wd discovery fur wd backup, wd security, wd drive utilities, kabel. My wd hard drive not being recognized in windows 10 i have a western digital 1tb elements portable external hard drive, which used to work well. Your my book thunderbolt duo dualdrive storage device and wd drive utilities. Raid0 mode provides superfast performance with up to 360mbs 2 sequential read speeds using the usb typec port. Unzip the file and you will find the actual firmware in this format. List of all wd firmware and software available for download. Desktop storage 59 pages storage western digital my book wdg1nc0 user manual.
Ultrareliable with wd red drivesyour my book duo device has wd red. My book duo desktop raid storage user manual coolblue. You have made a sensible investment in a western digital my book duo drive for its powerful dual drive performance, and builtin protection but right now, none of that matters to you. To format a western digital my passport external hard drive in exfat or fat32 format, you. The drives of the world edition are xfs or ext3 formatted, which means that the drive can be. How to solve my wd hard drive not recognized in windows 10. One question is by doing this will i need to download the software again and my other question is, is there any danger that doing this will affect my computer hard drive in any way. Note internal users can login using their wdc email address and network cresentials. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick.